Translations:FAQ/62/en
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There may be several causes - depending on the interface and its settings. Only after a cronjob has been terminated correctly will the counter be incremented in your account.
- Always check the response files for any errors that may have occured, and correct the settings for the cronjob accordingly.
- If several API access points (tokens) are stored in the system for one interface, you must - for any data source, that uses this interface - assign the API access point (token) to be used. Go to My Account -> Basic Settings -> Data Sources -> Actions [Settings] -> Assign External Accounts. Select the required API access point (token) and save the settings.
