Ebay How to/en

Here we give you important information on procedures; how to list products on eBay via csv4you and how to update them regularly.

You can also download/print a PDF file as a "Quick Start Guide": "How to list products on eBay"

Link an eBay account to csv4you - eBay, OAuthToken

• Create New AuthToken

In preparation, you must first create an eBay token. The creation of an eBay token is necessary once, to auhtorize the exchange of data between eBay and csv4you.

My Account ->Base Settings ->eBay

In the 'Add new AuthToken' section:

1. Select the country of the eBay marketplace

2. Add a short description (e.g., "My eBay.com Token")

3. Press the button 'Apply for AuthToken'

4. Follow the instructions on the screen

• Subscribe to the Interface

My Account ->Subscriptions ->Marketplaces

Here you activate the interface 'eBay Marketplace-API' or additionally 'eBay CSV-Manager'.

Data Preparation

Providing Product Data - Imports and Cronjobs

Use DB Data (System-internal Supplier, Free of Charge)

In this variant, the data is provided directly from our database, but not stored in your data pool. Thus, there is no way to make changes later (e,g,, translations into other languages).

Using 'GALLAY' Data

• My Account->Base Settings->Data Sources

1. Button [ Actions ] -> Settings

2. For 'Language ... in this Data Source', select - 'Master Data' for DE or 'English' for EN

3. For 'Type and origin ...', - 'Use internal supplier data'

4. Select 'GALLAY ...' as supplier

5. Click the [ Save Settings ] button

Cronjob for Import

• DataPool ->Cronjobs Import

Creating a cron job is not necessary for this variant, because all changes in the database are available in real time.

Speichern Sie alle Änderungen!

Import data - (System-internal Supplier, Paid Packages)

In this variant, the data is treated as an import and stored in your data pool. This gives you the opportunity to later make changes (e.g., translations into additional languages).

Import of ("GALLAY") products

• DataPool ->Data Import

1. Select variant 'C'

2. Supplier: Select 'GALLAY'

3. Click the [ Upload Now ] button

4. File type: Select 'Category'

5. Click [ Make these settings ]

6. In line 'Name': either leave 'name' for DE or select 'name2' for EN

7. Click [ Import Now ]

8. Repeat steps 1-3

9. File type: Select 'Products'

10. Click [ Make these settings ]

11. In the fields 'Name', 'Short description' and 'Description', leave the default value for DE or select 'English -> Name', 'English -> Short description' and 'English -> Description' for EN from the scroll field. For some other fields, English content can also be selected in this way.

12. Click [ Import Now ]

Cronjob for Import

• Datenpool ->Cronjobs Import

Create a task here that automatically accesses your data file and imports it at regular times.

Save all changes!

Import data - (general)

We assume here, that the data of your products is either saved locally on your computer or is accessible via a Link HTTP/FTP over the Internet. Please contact us, if your product data exists merely in the form of an eBay Turbo Lister data base.

Import of Products from a .CSV or .XML File

• DataPool ->Data Import

The data is always imported to the active DataSource. If you have several DataSources set up, make sure, that the right one is active!

Select import option A or B (to set up the FTP access, go to: My Account -> Base Settings -> FTP -> Create a Server Connection).

Select the file to be imported.

Button [ Upload ]: Transfers the file to our server for further processing.

Match/Assign data fields (XML) or columns (CSV) from your import file to the fields in the DataPool.

Tab [ Import-Options ]: activate the Option 'Match Categories from Import File', to import categories from your file.

Tab [ Extern ]: assign value 'eBay-ID', if existing in your import file.

Button [ Import Data / Save Template ]: performs the Import and saves your settings in a template.

You can test the import of your data as often as you like (delete all records first). However, we recommend for performance and safety reasons, to work with only a few records in the beginning.

Cronjob for Import

• DataPool ->Cronjobs Import

Here you can create the cron job, that regularly, at given times, automatically reads your import file.

Save all your changes!

Assign eBay Categories

• DataPool ->Internal Categories, DataPool ->Products

the internal categories are assigned here to the corresponding eBay categories, optionally in the product itself, if there are no internal categories for this item.

• DataPool->Internal Categories

1. Button [ Actions ] ->'Manage eBay Category'

2. Choose the eBay site you want to manage. If there are no entries, click on 'Add Marketplace'

3. In the 'Category' column, select 'eBay Category Match' or 'eBay Category Select'. ('... Match' suggests eBay categories based on the internal category title, '... Select ' gives you the eBay menu tree for manual selection.)

4. Choose the entry for the 2nd category in the same way as for the first one in the previous step (ATTENTION: 2nd category is optional for a fee!)

5. Select Store Category 1 & 2 (only relevant if you also operate an eBay Store, selection here is only manually possible)

6. Save

• DataPool ->Products

1. Select product

2. On the product's page, select [eBay] tab at the top right

3. Make the settings like on the categories ('... Match' is now using the product name/titel)

Assign Item Attributes

• DataPool ->Internal Categories, DataPool ->Products

the item attributes are assigned here for all items in a category , optional in the product itself, if there is no internal category for this item or the item attributes differ from the ones used for the categoty.

• DataPool ->internal Categories

1. Column 'eBay' -> button [ Item Attributes ]

The button is only available if the category has been assigned on at least one eBay marketplace.

2. Select eBay marketplace (hoover mouse over the button, click on the desired site)

3. Select/enter attribute values (mandatory information is highlighted in red)

4. Optionally, you can create your own item attributes here (exactly as you would directly on eBay)

5. Save

• DataPool ->Products

1. Select product

2. On the product's page, select [eBay] tab at the top right

3. Make the settings like on the categories ('... Match' is now using the product name/titel)

Export Preparation

Price Calculation

• Export ->Price Calculation

1. Button [ Create new Price Calculation ]

2. Name this new price calculation

3. Purchase price 'From' & Purchase price 'To' (Price range for this calculation - usually the net prices of the manufacturer/wholesaler)

4. Price factor (your profit margin - 1.2 equals + 20%. For a VAT of 19.00% to be included in the final price, increase this value by 0.19; alternatively use the field 'Surcharge' for this.)

5. Surcharge (this field can be used for mark-ups, such as shipping costs, e.g., if you have 5.00 shipping cost, you can enter +5.00 here)

6. Extra (a positive value increases the price, a negative value decreases it. Absolute values and percentages are taken into account. e.g., -5.00, +4.75, +19%, -10%)

7. Save with button [ Create new Price Calculation ].

Product Listing Template

• Export ->Listing Templates

1. Button [ Create a new Template ]

2. Name this new listing template

3. Create your template with the built-in HTML editor or copy complete HTML pages (you can always switch between the HTML and the layout view.

ATTENTION! eBay guidelines forbid the insertion of certain external links. Also, some content, such as Telephone numbers, is not allowed.)

4. Replace e.g., Titles, descriptions, old/new prices, special prices, pictures or image links, through the corresponding placeholders

5. Save with button [ Create a new Template ]

Transfer/Export Data - Set up the Interface(s)

Base Settings eBay Marketplace API / Alternatively eBay CSV-Manager

• Export -> Export Profiles

Make individual settings for the transfer/export file here and set additional 'filters' if so desired.

• DataPool -> Internal Categories

Make sure the categories are mapped to the eBay site you wish to manage and the appropriate item attribute values are filled in

• Export -> Listing Templates

Choose a template for product descriptions on eBay or create a new one

• Export-> Export Profiles

eBay Marketplace API

Button [ Send Product Data to eBay ]: Transfers the data as per your interface settings and filters to eBay

eBay CSV-Manager

Button [ Download Export File ]: Creates the CSV file for uploading to the eBay CSV-Manager and offers a "Open" or "Save as" option

In csv4you managed products for which an eBay-ID is already stored, will only be included in transfers or files, if you select the 'Revise' trigger on the 'Others' tab.

After your data has been successfully processed by eBay, you can see the newly created listings in the 'Scheduled Listings' area in your eBay account.

Export Profil

• Export->Export Profiles

Select an existing export profile. If there is no export profile yet, create one.

1. Choose either 'eBay Marketplace API' or 'eBay CSV Manager' as interface

2. Select 'Create a new Export Profile'

3. Assign a name (file name and description are optional)

4. Select the origin of your product texts. If you have set up translations, you can select them here. 'Master data' is standard (the language in which you have imported your data).

5. If your translations are not completed yet, you can choose, how to handle such records. ('Use master ...' YES, fills the untranslated (empty) text fields with the values from the 'master data'. NO effectively excludes these records, because items without data for the required item attributes are not taken into account, when creating transfers or downloadable files.)

6. Currency | Conversion (changes here are only necessary here if you do not want to list in EUR. Then, however, you need to select the output currency and set the conversion to YES. If your import data is not in EUR, see Import Currency Conversion to EUR)

7. Save with [Create Now]

Preiskalkulation und Produkttemplates

• Reiter Grundeinstellungen

1. Preiskalkulation (wählen Sie die unter Hauptpunkt 3 erstellte Preiskalkulation)

2. Template (wählen Sie das unter Hauptpunkt 3 erstellte Template)

3. Mit [ Neu anlegen ] speichern

Einstellungen zu Rahmenbedingungen und anderen Einstellungen für eBay

• Reiter Sonstiges

Option 'Art des Listings' beachten!

Ihre Versand-, Zahlungs- und Rücknahme- Bedingungen sollten Sie nicht über unser System erstellen. eBay wird das in naher Zukunft nicht mehr zulassen. Hinterlegen Sie stattdessen die Rahmenbedingungen in Ihrem Konto bei eBay.

http://pages.ebay.de/help/sell/business-policies.html

Belassen Sie die Standardeinstellungen, bzw. ändern Sie die Einstellungen analog zu den Einstellungen in Ihrem eBay Konto (Beim Namen der Rahmenbedingungen achten Sie bitte auf Groß-/ Klein-schreibung).

Haben Sie die Rahmenbedingungen korrekt eingetragen, dürfen in den Abschnitten 'Versand', 'Zahlungsart' und 'Rücknahmebedingungen' KEINE Einträge mehr vorgenommen werden.

Unter 'Sonstiges' können Sie alle Einstellungen vornehmen, die Sie bei manueller Listung in Ihrem eBay Konto auch ausgewählt hätten (!!! zum Teil kostenpflichtig !!!)

Gewünschte Produkte

• Reiter [ Filter ]

Preis - der Nettopreis in Ihrer Datenquelle (NICHT Ihr VK nach Preiskalkulation)

Bestand - der Bestand Ihrer Datenquelle (NICHT der eBay Bestand)

Nullbestand - Ja / Nein (wichtig für Updates um den Bestand bei eBay auf NULL zu setzen, ohne das Listing löschen zu müssen. MUSS in Ihrem eBay Konto eingerichtet sein.)

Neuzugänge - Ja / Nein (nur die seit dem Letzten Update als NEU gekennzeichneten Artikel)

Produktdaten zu eBay senden

eBay API

mit einem Klick auf [ Artikeldaten zu eBay senden ]

Wenn Funktion 'Nach der Übertragung Produktdaten abgleichen?' nicht aktiviert ist, müssen die Daten nach erfolgreichem Senden unter Listings ->eBay mit einem Klick auf [ Daten von eBay einlesen ] manuell zurückgelesen werden.

oder

eBay CSV-Manager

Datei erstellen und herunterladen mit einem Klick auf [ Datei erstellen ]

Nach einem Datentransfer oder CSV-Upload immer die !!! Informationen in der Responsedatei beachten !!!

Cron Job for Data Export

• Export ->Exportprofile ->Reiter [ Cronjob ]

Der Export Ihrer CSV-Datei für den CSV-Manager kann hier optional per Cronjob automatisiert werden.

Ihre Datei für den Upload im CSV-Manager ist dann immer aktualisiert über einen speziellen Link erreichbar.

Manage eBay Listings - Inventory and Prices

Syncronizing eBay Listings with existing Products in your Data Pool

• Listings ->eBay

Um eBay Listings mit Produktdaten im Datenpool abzugleichen, muss bei eBay im Feld CustomLabel die Artikelnummer (ID) jedes Datensatzes im Datenpool eingetragen sein! Andernfalls ist eine Zuordung nicht möglich. Im eBay-Verkaufsmanager heißt dieses Feld Bestandseinheit.

Wenn Sie Ihre eBay Listings über ein Exportprofil unseres Systems neu erstellen, müssen Sie sich nicht um die Zuordung dieser Nummern kümmern. Die Zuordnungen für den Abgleich Ihrer Daten zwischen eBay und csv4you erfolgen dann automatisch. Wir empfehlen daher für das Neuanlegen von Produkten und bei größeren Änderungen auf eBay, immer die eBay Marketplace-API als Schnittstelle zu nutzen.

Which Data will be changed when Syncronizing?

Via the button [ Get eBay Data ] you can syncronize your eBay listings with the products in the DataPool. More possibilities are described in the respective Help texts.

Folgende Aktualisierungen Ihrer eBay Listings können direkt über den Datenpool vorgenommen werden:

• Aktualisierungen der Werte Stückzahl (Bestand) und/oder Preis
• Angebote bei eBay beenden (max. 10 Datensätze gleichzeitig)

Aufgrund langjähriger Erfahrungen mit Kunden wissen wir, dass die Überwachung und regelmäßige Aktualisierung von Beständen, Verfügbarkeit und Preisen bei eBay wichtiger ist und öfter durchgeführt werden muss als das Neuanlegen von Produkten.

Ausführliche Erläuterungen zu den einzelnen Funktionen finden Sie auf den jeweiligen Seiten im eingeloggten Bereich über die grüne Schaltfläche [ Hilfe ].