Schnellanleitung/en

For better understanding and to help you get started, we give you some general information and describe the basic procedures in csv4you. At the end of this guide you will find a brief summary of all explanations.

Introduction

Please keep in mind that the exchange of product data between the different systems (ERP, web shops, auction sites like eBay, marketplaces like Amazon, etc.) may partly be quite complex. We develop csv4you continuously for many years in order to meet all requirements in the field of import and export of product data. Expect however, no '1-click-solution'. There is no such thing in any ERP or shop system and certainly not on eBay or Amazon. That means: You should take some additional time after reading this manual and work with csv4you - to understand the system and use it correctly and efficiently.

Filling the DataPool

Voraussetzung für die Arbeit mit csv4you sind Produktdaten im Datenpool. Dazu können Sie Ihre Produktdaten per CSV-Datei importieren oder für Testzwecke auch einige Datensätze händisch abspeichern. Bestandsdaten, also die Bestände zu Ihren Produkten, müssen getrennt von den allgemeinen Produktdaten importiert werden.

Assign all the products to "internal categories". These "internal Categories" are important to e.g. assign item attributes for eBay or Amazon. For importing into and daily updating of your data pool there are a sophisticated import tool with import templates for CSV or XML files , cron jobs and other useful functions.

Export einrichten

Via the 'Export Settings' in the interfaces section you make the desired settings for the output of an interface. There are many preconfigured interfaces that can be activated by a "Subscription" under "My Account". Furthermore can, depending on the requirements, interfaces be freely defined (Individual Interfaces). A subscribtion for an interface, with no product data in the DataPool, makes however virtually no sense.

Um ein Exportprofil vollständig einzurichten, sollten Sie eine Kategoriezuordnung anlegen. Diese wird für die Zuweisung der internen Kategorien im Datenpool zu Ihren Shopkategorien benötigt. Außerdem sollte ein Produkttemplate (vorbereitetes Layout der Produktbeschreibung, notwendig z.B. für eBay) sowie eine Preiskalkulation gespeichert sein. Diese Voreinstellungen können in jedem Exportprofil Ihrer Produktdaten berücksichtigt und die entsprechenden Einstellungen übernommen werden.

Einen Direktlink zu Ihrer Exportdatei sowie weitere Informationen zum Exportprofil lassen sich jederzeit über die Schaltfläche [ Status ] abrufen.

There are no direct links available for API interfaces, because all data is exchanged directly between the systems.

What else is important

Import/Export lassen sich planen und über Cronjobs automatisieren. Weitere Datenquellen und Exportprofile können jederzeit kostenfrei eingerichtet werden.

Create Backups!
Regularly back up all data and settings via the menu item My Account -> Data Backup. Save your backups always additionally to your local computer!

Help and Support?

Help and support is available via the Wiki (wiki.csv4you.com), in our forum (innonetz.de) or through a support ticket. In the logged-in user section you will find additionally a green 'Help' button with the main explanations in the upper right area on many pages.

Telephone Support is generally not offered by us, or merely as 'entrance aid' within the scope of individual contracts. We will very gladly and promptly respond to all questions via the ticket area and in the forum. Thus any of our employees can help you in case of problems, since all the necessary information is available in writing and therefore traceable. As part of telephone conversations, that's just not possible. Possible problems unfortunately are not always simple, so that the written exchange of information is useful and necessary for both sides.

Summary

DataPool

1. Produktdaten importieren oder einzelne Testartikel neu anlegen
2. Bestandsdaten importieren
3. Interne Kategorien importieren/anlegen und Artikelmerkmale für eBay/Amazon zuweisen (falls erforderlich)

Export

1. Enable an interface via My Account -> Subscriptions
2. Set up category mapping; important for Shop Systems
3. Set up price calculation (optional)
4. Create a product template for the item display in your shop or on eBay
5. Define all important export settings and saving the changes
6. Download the export file or transfer the data via API
7. Check the downloaded or transferred product data on the target system

More information can be found in the respective sections in the Wiki.