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eBay Error Messages

Hier eine Verlinkung zur Übersichtsseite der Top Error Codes bei eBay (engl.): eBay: Top Error Codes Returned per Call

eBay response file error 10007

Error: org.xml.sax.SAXParseException: "The content of elements must consist of well-formed character data or markup."

Possible Solution(s):

The submitted XML file/feed is not complete or faulty, e.g. content in the cell Brand Name or Manufacturer Number is missing. Empty cells, where a "Zero" or "False" is expected, can also generate this error.

It could also be due to incompletely assigned item specifics. Although there are the correct placeholders in the export file, there is no content in the characteristics for individual items. In such cases, enter appropriate values for all items.

eBay response file error 10019

"Error: Contradictory information about shipping.";"Error: One or more parameter values are invalid. By checking the response for ": ErrorParameters" elements, you can determine the invalid values. Correct these values and resubmit the request."

Possible Solution(s): :Set your shipping, payment and return policies as the standard for your eBay account and enter the exact names of the respective standard policies in your interface in the 'Export Settings' section on the [Other] tab.

Invalid Token ERROR 11002

Error: System[11002] Authentication failed : Invalid token type

Reason for this can be an eBay token that is incorrectly stored on csv4you. Another cause could be a temporary suspension of your eBay account for API transfers. In such cases, wait until your token is unlocked by the eBay system. This can take one, but sometimes also up to 24 hours.