EBay Fehlermeldungen/en

eBay Error Messages

Here is a link to the overview of the Top Error Codes Returned per Call on eBay.

eBay Response ERROR 37

Error: Input data for tag <ItemID> is invalid or missing.

Ursache ist, dass eBay-IDs fehlen oder ungültig sind. Sie verwenden in Ihrer CSV-Datei eBay-IDs, die eBay nicht kennt. Sobald eine eBay-ID in einer CSV-Datei für eBay hinterklegt ist, will das eBay-System den Artikel updaten. Gibt es den Artikel bei eBay jedoch nicht, kommt z.B. diese Fehlermeldung.

eBay Response ERROR 10007

Error: org.xml.sax.SAXParseException: "The content of elements must consist of well-formed character data or markup."

Possible Solution(s):

The submitted XML file/feed is not complete or faulty, e.g. content in the cell Brand Name or Manufacturer Number is missing. Empty cells, where a "Zero" or "False" is expected, can also generate this error.

It could also be due to incompletely assigned item specifics. Although there are the correct placeholders in the export file, there is no content in the characteristics for individual items. In such cases, enter appropriate values for all items.

eBay Response ERROR 10019

"Error: Contradictory information about shipping.";"Error: One or more parameter values are invalid. By checking the response for ": ErrorParameters" elements, you can determine the invalid values. Correct these values and resubmit the request."

Possible Solution(s):

Set your shipping, payment and return policies as the standard for your eBay account and enter the exact names of the respective standard policies in your interface in the 'Export Settings' section on the [Other] tab.

eBay Response ERROR 11002

Error: System[11002] Authentication failed : Invalid token type

Reason for this can be an eBay token that is incorrectly stored on csv4you. Another cause could be a temporary suspension of your eBay account for API transfers.

Possible Solution(s):

In such cases, wait until your token is unlocked by the eBay system. This can take one, but sometimes also up to 24 hours.